Citizens and Businesses
During stage 1:
- Citizens and businesses are actively involved in defining the strategy of a digital public service, formulating their needs through specific processes
- Actively participate in the consultation of the relevant provisions of the law, through which the service is institutionalized
During Stage 3:
- They contact the first version of the service, expressing their views on improvements, modifications and corrections
During Stages 4 and 5:
- Their contribution is crucial, as through feedback they are actively involved in the continuous improvement of services
English