{"id":342,"date":"2024-10-10T06:57:24","date_gmt":"2024-10-10T06:57:24","guid":{"rendered":"https:\/\/dev-greekmosaico.pantheonsite.io\/?page_id=342"},"modified":"2024-11-07T21:57:36","modified_gmt":"2024-11-07T21:57:36","slug":"usability","status":"publish","type":"page","link":"https:\/\/opengovai4d.ellak.gr\/it\/usability\/","title":{"rendered":"Usability"},"content":{"rendered":"<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-e1df7a91 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Usabilit\u00e0<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Definizione<\/h3>\n\n\n\n<p><em>(vedi <a href=\"https:\/\/richardcornish.s3.amazonaws.com\/static\/pdfs\/iso-9241-210.pdf\">ISO 9241-210:2010<\/a> prima e pi\u00f9 recente versione ISO 9241-210 (2019))<\/em><\/p>\n\n\n\n<p>L'usabilit\u00e0 \u00e8 definita come la misura in cui un sistema, un prodotto o un servizio pu\u00f2 essere utilizzato da utenti specifici per raggiungere obiettivi specifici con efficacia, efficienza e soddisfazione in un contesto specifico di utilizzo.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Vantaggi dell'utilizzo<\/h3>\n\n\n\n<p>(vedi <a href=\"https:\/\/mosaico.gov.pt\/areas-tecnicas\/usabilidade#benefits\">mosaico<\/a>)<\/p>\n\n\n\n<p style=\"text-decoration:underline\">Vantaggi per l'utente<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Facilita e migliora la navigazione: gli utenti possono accedere alle informazioni in modo intuitivo, eseguendo pi\u00f9 rapidamente le attivit\u00e0 necessarie.<\/li>\n\n\n\n<li>Riduce il verificarsi di errori: riduce il numero di errori durante l'uso e migliora la produttivit\u00e0.<\/li>\n\n\n\n<li>Aumenta la fiducia e la sicurezza nel servizio: riduce il numero di utenti che abbandonano l'esperienza e promuove la soddisfazione durante l'uso.<\/li>\n\n\n\n<li>Chiarisce il contenuto: semplifica l'interazione con le interfacce e migliora la leggibilit\u00e0 e la comprensione delle informazioni.<\/li>\n<\/ul>\n\n\n\n<p style=\"text-decoration:underline\">Vantaggi per chi progetta e sviluppa<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Riduce tempi e costi di produzione: consente di confermare che il servizio funziona correttamente e che le funzionalit\u00e0 di base sono facilmente accessibili.<\/li>\n\n\n\n<li>Prevede errori: consente il rilevamento e la risoluzione dei guasti nel percorso dell'utente fin dalle prime fasi della progettazione del prototipo.<\/li>\n\n\n\n<li>Migliora la progettazione della navigazione: con il feedback degli utenti, i passaggi possono essere rimossi o aggiunti al processo di navigazione, rendendo pi\u00f9 facile e veloce completare una determinata attivit\u00e0.<\/li>\n\n\n\n<li>Testare possibili ipotesi: il coinvolgimento degli utenti fin dall'inizio del processo di progettazione consente la raccolta di informazioni imparziali e preziose sull'utilizzo del servizio.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Quadro istituzionale<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--10)\">Norme per la fornitura digitale di servizi pubblici<br>Stabilisce norme per la fornitura di servizi pubblici digitali, considera i servizi digitali assistiti come un complemento necessario alla fornitura di sostegno e stabilisce in che modo i servizi pubblici dovrebbero essere centralizzati nei PEC.<br><br><br>Cfr. \u201c<a href=\"http:\/\/elib.aade.gr\/elib\/DesktopModules\/PdfViewer\/web\/viewer.html?file=\/elib\/DesktopModules\/ViewModule\/Documents\/gr-act-2020-4727-4727_2020.pdf\">NOMOS n. 4727\/2020<\/a>\u201d per \u201cGovernance digitale \u2013 Comunicazioni elettroniche e altre disposizioni\u201d<br><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Buone pratiche<\/h3>\n\n\n\n<p>Sar\u00e0 preso dal mosaico.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Strumenti<\/h3>\n\n\n\n<p>Sar\u00e0 preso dal mosaico.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0395\u03c5\u03c7\u03c1\u03b7\u03c3\u03c4\u03af\u03b1 \u039f\u03c1\u03b9\u03c3\u03bc\u03cc\u03c2 (\u03b2\u03bb\u03ad\u03c0\u03b5 ISO 9241-210:2010 \u03c0\u03c1\u03ce\u03c4\u03b7 \u03ad\u03ba\u03b4\u03bf\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03bd\u03b5\u03cc\u03c4\u03b5\u03c1\u03b7 \u03ad\u03ba\u03b4\u03bf\u03c3\u03b7 ISO 9241-210 (2019)) \u03a9\u03c2 \u03b5\u03c5\u03c7\u03c1\u03b7\u03c3\u03c4\u03af\u03b1 \u03bf\u03c1\u03af\u03b6\u03b5\u03c4\u03b1\u03b9 \u03bf \u03b2\u03b1\u03b8\u03bc\u03cc\u03c2 \u03c3\u03c4\u03bf\u03bd \u03bf\u03c0\u03bf\u03af\u03bf \u03ad\u03bd\u03b1 \u03c3\u03cd\u03c3\u03c4\u03b7\u03bc\u03b1, \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03ae \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b1 \u03bc\u03c0\u03bf\u03c1\u03b5\u03af \u03bd\u03b1 \u03c7\u03c1\u03b7\u03c3\u03b9\u03bc\u03bf\u03c0\u03bf\u03b9\u03b7\u03b8\u03b5\u03af \u03b1\u03c0\u03cc \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03bf\u03c5\u03c2 \u03c7\u03c1\u03ae\u03c3\u03c4\u03b5\u03c2 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b5\u03c0\u03af\u03c4\u03b5\u03c5\u03be\u03b7 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03c9\u03bd \u03c3\u03c4\u03cc\u03c7\u03c9\u03bd \u03bc\u03b5 \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03b5\u03c3\u03bc\u03b1\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1, \u03b1\u03c0\u03bf\u03b4\u03bf\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7 \u03c3\u03b5 \u03ad\u03bd\u03b1 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03bf \u03c0\u03bb\u03b1\u03af\u03c3\u03b9\u03bf \u03c7\u03c1\u03ae\u03c3\u03b7\u03c2. \u039f\u03c6\u03ad\u03bb\u03b7 \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03c7\u03c1\u03ae\u03c3\u03b7 (\u03b2\u03bb\u03ad\u03c0\u03b5 mosaico) \u039f\u03c6\u03ad\u03bb\u03b7 \u03b3\u03b9\u03b1 \u03c4\u03bf\u03bd [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-different-header","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-342","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"etm-custom-language-flag":false,"gamipress-points":false,"gamipress-achievement":false,"gamipress-rank":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/opengovai4d.ellak.gr\/it\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"\u0395\u03c5\u03c7\u03c1\u03b7\u03c3\u03c4\u03af\u03b1 \u039f\u03c1\u03b9\u03c3\u03bc\u03cc\u03c2 (\u03b2\u03bb\u03ad\u03c0\u03b5 ISO 9241-210:2010 \u03c0\u03c1\u03ce\u03c4\u03b7 \u03ad\u03ba\u03b4\u03bf\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03bd\u03b5\u03cc\u03c4\u03b5\u03c1\u03b7 \u03ad\u03ba\u03b4\u03bf\u03c3\u03b7 ISO 9241-210 (2019)) \u03a9\u03c2 \u03b5\u03c5\u03c7\u03c1\u03b7\u03c3\u03c4\u03af\u03b1 \u03bf\u03c1\u03af\u03b6\u03b5\u03c4\u03b1\u03b9 \u03bf \u03b2\u03b1\u03b8\u03bc\u03cc\u03c2 \u03c3\u03c4\u03bf\u03bd \u03bf\u03c0\u03bf\u03af\u03bf \u03ad\u03bd\u03b1 \u03c3\u03cd\u03c3\u03c4\u03b7\u03bc\u03b1, \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03ae \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b1 \u03bc\u03c0\u03bf\u03c1\u03b5\u03af \u03bd\u03b1 \u03c7\u03c1\u03b7\u03c3\u03b9\u03bc\u03bf\u03c0\u03bf\u03b9\u03b7\u03b8\u03b5\u03af \u03b1\u03c0\u03cc \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03bf\u03c5\u03c2 \u03c7\u03c1\u03ae\u03c3\u03c4\u03b5\u03c2 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b5\u03c0\u03af\u03c4\u03b5\u03c5\u03be\u03b7 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03c9\u03bd \u03c3\u03c4\u03cc\u03c7\u03c9\u03bd \u03bc\u03b5 \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03b5\u03c3\u03bc\u03b1\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1, \u03b1\u03c0\u03bf\u03b4\u03bf\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7 \u03c3\u03b5 \u03ad\u03bd\u03b1 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03bf \u03c0\u03bb\u03b1\u03af\u03c3\u03b9\u03bf \u03c7\u03c1\u03ae\u03c3\u03b7\u03c2. \u039f\u03c6\u03ad\u03bb\u03b7 \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03c7\u03c1\u03ae\u03c3\u03b7 (\u03b2\u03bb\u03ad\u03c0\u03b5 mosaico) \u039f\u03c6\u03ad\u03bb\u03b7 \u03b3\u03b9\u03b1 \u03c4\u03bf\u03bd&hellip;","_links":{"self":[{"href":"https:\/\/opengovai4d.ellak.gr\/it\/wp-json\/wp\/v2\/pages\/342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opengovai4d.ellak.gr\/it\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/opengovai4d.ellak.gr\/it\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/opengovai4d.ellak.gr\/it\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/opengovai4d.ellak.gr\/it\/wp-json\/wp\/v2\/comments?post=342"}],"version-history":[{"count":4,"href":"https:\/\/opengovai4d.ellak.gr\/it\/wp-json\/wp\/v2\/pages\/342\/revisions"}],"predecessor-version":[{"id":370,"href":"https:\/\/opengovai4d.ellak.gr\/it\/wp-json\/wp\/v2\/pages\/342\/revisions\/370"}],"wp:attachment":[{"href":"https:\/\/opengovai4d.ellak.gr\/it\/wp-json\/wp\/v2\/media?parent=342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}