{"id":416,"date":"2024-10-10T09:33:06","date_gmt":"2024-10-10T09:33:06","guid":{"rendered":"https:\/\/dev-greekmosaico.pantheonsite.io\/?page_id=416"},"modified":"2024-11-07T21:57:29","modified_gmt":"2024-11-07T21:57:29","slug":"user-centric-operation","status":"publish","type":"page","link":"https:\/\/opengovai4d.ellak.gr\/en\/user-centric-operation\/","title":{"rendered":"User-centric operation"},"content":{"rendered":"<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-e1df7a91 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">User-centric operation<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Definition<\/h3>\n\n\n\n<p>Public services have the human user at the centre of their design. Users of public services are defined as citizens, businesses and executives of other public bodies who use and benefit from the services. The needs and desires of users are met through a documented process of participation of users and stakeholders in the specification of the needs and the required quality of the public service. For more see Interoperability Framework.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Benefits of its implementation<\/h3>\n\n\n\n<p>They will be drawn from Mosaico and the above texts where they exist.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Subject institutional framework<\/h3>\n\n\n\n<p><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Good practices<\/h3>\n\n\n\n<p><\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u039b\u03b5\u03b9\u03c4\u03bf\u03c5\u03c1\u03b3\u03af\u03b1 \u03bc\u03b5 \u03b5\u03c0\u03af\u03ba\u03b5\u03bd\u03c4\u03c1\u03bf \u03c4\u03bf\u03bd \u03c7\u03c1\u03ae\u03c3\u03c4\u03b7 \u039f\u03c1\u03b9\u03c3\u03bc\u03cc\u03c2 \u039f\u03b9 \u03b4\u03b7\u03bc\u03cc\u03c3\u03b9\u03b5\u03c2 \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b5\u03c2 \u03ad\u03c7\u03bf\u03c5\u03bd \u03c3\u03c4\u03bf \u03b5\u03c0\u03af\u03ba\u03b5\u03bd\u03c4\u03c1\u03bf \u03c4\u03bf\u03c5 \u03c3\u03c7\u03b5\u03b4\u03b9\u03b1\u03c3\u03bc\u03bf\u03cd \u03c4\u03bf\u03c5\u03c2 \u03c4\u03bf\u03bd \u03ac\u03bd\u03b8\u03c1\u03c9\u03c0\u03bf &#8211; 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