{"id":342,"date":"2024-10-10T06:57:24","date_gmt":"2024-10-10T06:57:24","guid":{"rendered":"https:\/\/dev-greekmosaico.pantheonsite.io\/?page_id=342"},"modified":"2024-11-07T21:57:36","modified_gmt":"2024-11-07T21:57:36","slug":"usability","status":"publish","type":"page","link":"https:\/\/opengovai4d.ellak.gr\/en\/usability\/","title":{"rendered":"Usability"},"content":{"rendered":"<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-container-core-group-is-layout-e1df7a91 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--20);padding-bottom:var(--wp--preset--spacing--20)\">\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h2 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Usability<\/h2>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Definition<\/h3>\n\n\n\n<p><em>(see <a href=\"https:\/\/richardcornish.s3.amazonaws.com\/static\/pdfs\/iso-9241-210.pdf\">ISO 9241-210:2010<\/a> first and newest version ISO 9241-210 (2019))<\/em><\/p>\n\n\n\n<p>Usability is defined as the extent to which a system, product or service can be used by specific users to achieve specific objectives with effectiveness, efficiency and satisfaction in a specific context of use.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Benefits of using<\/h3>\n\n\n\n<p>(see <a href=\"https:\/\/mosaico.gov.pt\/areas-tecnicas\/usabilidade#benefits\">mosaico<\/a>)<\/p>\n\n\n\n<p style=\"text-decoration:underline\">Benefits for the user<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Facilitates and improves navigation: users can access the information in an intuitive way, performing their necessary tasks more quickly.<\/li>\n\n\n\n<li>Reduces the occurrence of errors: reduces the number of errors during use and enhances productivity.<\/li>\n\n\n\n<li>Increases trust and security in the service: reduces the number of users leaving the experience and promotes in-use satisfaction.<\/li>\n\n\n\n<li>It clarifies the content: simplifies interaction with interfaces and improves readability and understanding of information.<\/li>\n<\/ul>\n\n\n\n<p style=\"text-decoration:underline\">Benefits for those who plan and develop<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Reduces production time and cost: allows confirmation that the service is working properly and that the basic functionalities are easily accessible.<\/li>\n\n\n\n<li>It foresees errors: allows the detection and resolution of failures in the user journey from the early stages of prototype design.<\/li>\n\n\n\n<li>Improves navigation design: with user feedback, steps can be removed or added to the navigation process, making it easier and faster to complete a given task.<\/li>\n\n\n\n<li>Testing possible hypotheses: the involvement of users from the beginning of the design process allows the collection of impartial and valuable information on the use of the service.<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Institutional framework<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li style=\"margin-top:var(--wp--preset--spacing--10);margin-bottom:var(--wp--preset--spacing--10)\">Rules for the digital provision of public services<br>It sets rules for the provision of digital public services, considers assisted digital services as a necessary complement to the provision of support and sets out how public services should be centralised in JEPs.<br><br><br>See \u201c<a href=\"http:\/\/elib.aade.gr\/elib\/DesktopModules\/PdfViewer\/web\/viewer.html?file=\/elib\/DesktopModules\/ViewModule\/Documents\/gr-act-2020-4727-4727_2020.pdf\">NOMOS No 4727\/2020<\/a>\u201d for \u201cDigital Governance \u2013 Electronic Communications and other provisions\u201d<br><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Good practices<\/h3>\n\n\n\n<p>It will be taken from the Mosaic.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide is-layout-flow wp-block-group-is-layout-flow\">\n<h3 class=\"wp-block-heading\" style=\"font-style:normal;font-weight:500\">Tools<\/h3>\n\n\n\n<p>It will be taken from the Mosaic.<\/p>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>\u0395\u03c5\u03c7\u03c1\u03b7\u03c3\u03c4\u03af\u03b1 \u039f\u03c1\u03b9\u03c3\u03bc\u03cc\u03c2 (\u03b2\u03bb\u03ad\u03c0\u03b5 ISO 9241-210:2010 \u03c0\u03c1\u03ce\u03c4\u03b7 \u03ad\u03ba\u03b4\u03bf\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03bd\u03b5\u03cc\u03c4\u03b5\u03c1\u03b7 \u03ad\u03ba\u03b4\u03bf\u03c3\u03b7 ISO 9241-210 (2019)) \u03a9\u03c2 \u03b5\u03c5\u03c7\u03c1\u03b7\u03c3\u03c4\u03af\u03b1 \u03bf\u03c1\u03af\u03b6\u03b5\u03c4\u03b1\u03b9 \u03bf \u03b2\u03b1\u03b8\u03bc\u03cc\u03c2 \u03c3\u03c4\u03bf\u03bd \u03bf\u03c0\u03bf\u03af\u03bf \u03ad\u03bd\u03b1 \u03c3\u03cd\u03c3\u03c4\u03b7\u03bc\u03b1, \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03ae \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b1 \u03bc\u03c0\u03bf\u03c1\u03b5\u03af \u03bd\u03b1 \u03c7\u03c1\u03b7\u03c3\u03b9\u03bc\u03bf\u03c0\u03bf\u03b9\u03b7\u03b8\u03b5\u03af \u03b1\u03c0\u03cc \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03bf\u03c5\u03c2 \u03c7\u03c1\u03ae\u03c3\u03c4\u03b5\u03c2 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b5\u03c0\u03af\u03c4\u03b5\u03c5\u03be\u03b7 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03c9\u03bd \u03c3\u03c4\u03cc\u03c7\u03c9\u03bd \u03bc\u03b5 \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03b5\u03c3\u03bc\u03b1\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1, \u03b1\u03c0\u03bf\u03b4\u03bf\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7 \u03c3\u03b5 \u03ad\u03bd\u03b1 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03bf \u03c0\u03bb\u03b1\u03af\u03c3\u03b9\u03bf \u03c7\u03c1\u03ae\u03c3\u03b7\u03c2. \u039f\u03c6\u03ad\u03bb\u03b7 \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03c7\u03c1\u03ae\u03c3\u03b7 (\u03b2\u03bb\u03ad\u03c0\u03b5 mosaico) \u039f\u03c6\u03ad\u03bb\u03b7 \u03b3\u03b9\u03b1 \u03c4\u03bf\u03bd [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-different-header","meta":{"_uag_custom_page_level_css":"","footnotes":""},"class_list":["post-342","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"etm-custom-language-flag":false,"gamipress-points":false,"gamipress-achievement":false,"gamipress-rank":false},"uagb_author_info":{"display_name":"admin","author_link":"https:\/\/opengovai4d.ellak.gr\/en\/author\/admin\/"},"uagb_comment_info":0,"uagb_excerpt":"\u0395\u03c5\u03c7\u03c1\u03b7\u03c3\u03c4\u03af\u03b1 \u039f\u03c1\u03b9\u03c3\u03bc\u03cc\u03c2 (\u03b2\u03bb\u03ad\u03c0\u03b5 ISO 9241-210:2010 \u03c0\u03c1\u03ce\u03c4\u03b7 \u03ad\u03ba\u03b4\u03bf\u03c3\u03b7 \u03ba\u03b1\u03b9 \u03bd\u03b5\u03cc\u03c4\u03b5\u03c1\u03b7 \u03ad\u03ba\u03b4\u03bf\u03c3\u03b7 ISO 9241-210 (2019)) \u03a9\u03c2 \u03b5\u03c5\u03c7\u03c1\u03b7\u03c3\u03c4\u03af\u03b1 \u03bf\u03c1\u03af\u03b6\u03b5\u03c4\u03b1\u03b9 \u03bf \u03b2\u03b1\u03b8\u03bc\u03cc\u03c2 \u03c3\u03c4\u03bf\u03bd \u03bf\u03c0\u03bf\u03af\u03bf \u03ad\u03bd\u03b1 \u03c3\u03cd\u03c3\u03c4\u03b7\u03bc\u03b1, \u03c0\u03c1\u03bf\u03ca\u03cc\u03bd \u03ae \u03c5\u03c0\u03b7\u03c1\u03b5\u03c3\u03af\u03b1 \u03bc\u03c0\u03bf\u03c1\u03b5\u03af \u03bd\u03b1 \u03c7\u03c1\u03b7\u03c3\u03b9\u03bc\u03bf\u03c0\u03bf\u03b9\u03b7\u03b8\u03b5\u03af \u03b1\u03c0\u03cc \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03bf\u03c5\u03c2 \u03c7\u03c1\u03ae\u03c3\u03c4\u03b5\u03c2 \u03b3\u03b9\u03b1 \u03c4\u03b7\u03bd \u03b5\u03c0\u03af\u03c4\u03b5\u03c5\u03be\u03b7 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03c9\u03bd \u03c3\u03c4\u03cc\u03c7\u03c9\u03bd \u03bc\u03b5 \u03b1\u03c0\u03bf\u03c4\u03b5\u03bb\u03b5\u03c3\u03bc\u03b1\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1, \u03b1\u03c0\u03bf\u03b4\u03bf\u03c4\u03b9\u03ba\u03cc\u03c4\u03b7\u03c4\u03b1 \u03ba\u03b1\u03b9 \u03b9\u03ba\u03b1\u03bd\u03bf\u03c0\u03bf\u03af\u03b7\u03c3\u03b7 \u03c3\u03b5 \u03ad\u03bd\u03b1 \u03c3\u03c5\u03b3\u03ba\u03b5\u03ba\u03c1\u03b9\u03bc\u03ad\u03bd\u03bf \u03c0\u03bb\u03b1\u03af\u03c3\u03b9\u03bf \u03c7\u03c1\u03ae\u03c3\u03b7\u03c2. \u039f\u03c6\u03ad\u03bb\u03b7 \u03b1\u03c0\u03cc \u03c4\u03b7\u03bd \u03c7\u03c1\u03ae\u03c3\u03b7 (\u03b2\u03bb\u03ad\u03c0\u03b5 mosaico) \u039f\u03c6\u03ad\u03bb\u03b7 \u03b3\u03b9\u03b1 \u03c4\u03bf\u03bd&hellip;","_links":{"self":[{"href":"https:\/\/opengovai4d.ellak.gr\/en\/wp-json\/wp\/v2\/pages\/342","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/opengovai4d.ellak.gr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/opengovai4d.ellak.gr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/opengovai4d.ellak.gr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/opengovai4d.ellak.gr\/en\/wp-json\/wp\/v2\/comments?post=342"}],"version-history":[{"count":4,"href":"https:\/\/opengovai4d.ellak.gr\/en\/wp-json\/wp\/v2\/pages\/342\/revisions"}],"predecessor-version":[{"id":370,"href":"https:\/\/opengovai4d.ellak.gr\/en\/wp-json\/wp\/v2\/pages\/342\/revisions\/370"}],"wp:attachment":[{"href":"https:\/\/opengovai4d.ellak.gr\/en\/wp-json\/wp\/v2\/media?parent=342"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}